Policies

Privacy:
Sales information is kept confidential and is used only for our internal administrative purposes. We do not sell or distribute this information to third parties.

Returns:
Most unopened products are returnable, shipping pre-paid, within 15 days of purchase. Please contact us for authorization before returning any products. Some products, for safety or health reasons, are not returnable. Custom orders are not returnable.

Pricing:
Prices, conditions, and products are subject to change without notice. The published prices do not include the GST (goods and services tax) and the PST (provincial sales tax). Applicable GST and PST will be added to the invoices. Terms are net 30 days with interest at 2% per month thereafter. Purchases may be made through VISA or Mastercard. or American Express

Freight:
For orders under $400.00 a shipping charge of $9.00 will apply. Excessive weight, size of containers and/or distance may require higher freight costs, regardless of the amount of the order. If freight charges are greater than $9.00, buyer will be notified.

Miscellaneous:
All orders are subject to acceptance by SOS. Photos and descriptions are for illustration purposes only. Some products may differ. We are not responsible for typographical errors. All products are warranted only to the extent of the manufacturer’s or supplier’s warranty.